We send out a customer satisfaction survey after we complete each job. Here are the tabulated results of those surveys.

Were your needs met promptly?
Before the job – 100% Yes
During the job – 100% Yes
After the job – 100% Yes

Did you receive the value you expected? – 100% Yes
  Additional Comments: “actually more”, “and then some”

Did the project…
Start on time? – 100% Yes
  Additional Comments: “earlier”
Complete on time? – 100% Yes
  Additional Comments: “earlier”, “before”, “much sooner”
Finish cleanly? – 100% Yes
 Additional Comments: “very thorough”

Were our workers/subs courteous? – 100% Yes
  Additional Comments: “super”, “polite”, “neat”

Did we fulfill our agreements? – 100% Yes
  Additional Comments: “and more”, “to the fullest”, “went the extra mile”

Was the quality of the work as expected? – 100% Yes
  Additional Comments: “Better”, “Exceeded”, “very professional”

Will you consider us for future projects? – 100% Yes

May we use your name as a reference on future jobs? – 94% Yes